Lone Worker SWMS (General / Non-Healthcare)
Lone worker safety for non-healthcare roles — risk assessment, check-in systems, emergency response protocols, duress alarms, and communication requirements.
SWMS variants reference your state’s WHS legislation. Instant download after payment.
Lone work in non-healthcare roles — sales reps, technicians, security, real estate, community workers — operating without direct supervision or visual contact. WHS Regulation 55 requires PCBUs to manage remote and isolated work risks, including psychosocial hazards under the 2022 Code of Practice on Managing Psychosocial Hazards at Work.
Hazards identified
3 hazards covered, sorted by priority.
Assault, psychological injury, PTSD, fatality
Worsened injury, prolonged distress, fatality
Undetected incident, delayed emergency response
Control measures
Hierarchy-of-controls order: elimination → substitution → isolation → engineering → administrative → PPE.
- 1Implement scheduled check-in protocol with escalation procedure if worker fails to respond within defined window.
- 2Issue duress alarm or lone worker app with GPS tracking and 24/7 monitored response capability.
- 3Conduct pre-task risk assessment for client visits including violence screening and dynamic risk reassessment authority.
- 4Maintain documented emergency response plan with nominated contacts, escalation timeframes and police notification triggers.
Applicable Codes of Practice
Mandates control of isolation and occupational violence hazards
Requires effective communication system for isolated workers
What you receive
- ✓Editable DOCX SWMS customisable to your lone worker roles and operations
- ✓State-specific WHS legislation schedule covering all jurisdictions including Comcare
- ✓Hazard register with psychosocial and physical risk controls
- ✓Worker sign-on register for SWMS acknowledgement and training records
Related legislation
- WHS Act 2011 — Sections 19, 28
- WHS Regulation 2017 — Reg 55 Remote or isolated work
- Managing Psychosocial Hazards at Work Code of Practice 2022