OH Consultant
SWMS

Lone Worker, Psychosocial & Fatigue SWMS Templates

Lone-worker, psychosocial and fatigue SWMS — driver and shift-worker fatigue, lone-worker check-in, night-works, workplace bullying prevention, vicarious trauma, and domestic-violence workplace safety. Managing Psychosocial Hazards at Work CoP plus Fatigue Management CoP.

⚖️WHS Regulation 2025 & Codes of Practice — legally binding from 1 July 2026 (s26A)
👷Reviewed by certified occupational health and safety professionals
🗺️State-specific variants for all 8 Australian jurisdictions

About these SWMS

Lone Worker, Psychosocial & Fatigue SWMS templates address the non-physical and isolation hazards that PCBUs must now actively manage under the WHS Regulation 2025, including amendments codifying psychosocial risk as a primary duty. This category covers driver and shift-worker fatigue, lone-worker check-in protocols, night and remote work, workplace bullying and violence, vicarious trauma exposure and domestic-violence workplace safety planning. Documentation is anchored to the Managing Psychosocial Hazards at Work Code of Practice, the Work-Related Fatigue Code of Practice, the Heavy Vehicle National Law (HVNL) fatigue provisions, and ISO 45003:2021 Psychological health and safety at work. Designed for HR, WHS managers and operations leads who need defensible, regulator-aligned controls.

What this category covers

  • Psychosocial hazard identification, risk assessment and control planning
  • Workplace bullying complaint intake, investigation and response procedures
  • Heavy vehicle driver fatigue management aligned to HVNL work/rest limits
  • Shift roster design, night-shift recovery and circadian fatigue controls
  • Lone worker check-in schedules, duress devices and escalation triggers
  • De-escalation of aggressive customers and public-facing role protections
  • Domestic and family violence workplace safety plans and leave provisions
  • Vicarious trauma exposure controls for frontline and support workers
  • Workplace violence prevention in retail, healthcare and community sectors
  • Aged care worker psychosocial, biological and manual handling controls
  • Remote and isolated worker communications, GPS tracking and emergency response
  • Mental health first aid response, EAP referral and return-to-work pathways
CIH-reviewed SWMS library

10 SWMS in this category

10 ready-to-buy editable DOCXs · 8 state variants per product · delivered within 24 hours of payment.

🔍

🏥Aged Care WHS SWMS

WHS management for aged care workers — manual handling, client aggression, biological exposures, fatigue, lone working, and psychological sa…

$99 AUDINSTANT
Buy Aged Care WHS SWMS →

🧠Aggressive Customer Management SWMS

Preventing and managing customer and client aggression in public-facing roles — de-escalation, panic alarms, incident reporting, post-incide…

$99 AUDINSTANT
Buy Aggressive Customer Management SWMS →

🧠Domestic Violence Safety Plan SWMS

Workplace safety planning for employees experiencing domestic and family violence — disclosure procedures, safety planning, flexible working…

$99 AUDINSTANT
Buy Domestic Violence Safety Plan SWMS →

🚛Driver Fatigue Management SWMS

Fatigue risk management for heavy vehicle drivers — NHVR standard and basic fatigue management, work/rest scheduling, fatigue monitoring, an…

$99 AUDINSTANT
Buy Driver Fatigue Management SWMS →

🧠Lone Worker SWMS

Lone worker safety for non-healthcare roles — risk assessment, check-in systems, emergency response protocols, duress alarms, and communicat…

$99 AUDINSTANT
Buy Lone Worker SWMS →

🧠Psychosocial Hazards SWMS

Psychosocial hazard identification, risk assessment, and control for all industries. Covers job demands, low control, poor support, workplac…

$99 AUDINSTANT
Buy Psychosocial Hazards SWMS →

🧠Shift Worker Fatigue SWMS

Fatigue risk management for shift workers — roster design, circadian rhythm, night shift nutrition, napping policy, impairment detection, an…

$99 AUDINSTANT
Buy Shift Worker Fatigue SWMS →

🧠Vicarious Trauma SWMS

Vicarious trauma prevention and management for workers exposed to traumatic material — emergency services, social work, health, legal, and c…

$99 AUDINSTANT
Buy Vicarious Trauma SWMS →

🧠Workplace Bullying SWMS

Workplace bullying prevention, early intervention, and response — policy, risk assessment, reporting pathways, investigation procedures, and…

$99 AUDINSTANT
Buy Workplace Bullying SWMS →

🧠Workplace Violence SWMS

Workplace violence prevention and response for public-facing roles — retail, hospitality, banking, healthcare reception. Risk assessment, ph…

$99 AUDINSTANT
Buy Workplace Violence SWMS →

Applicable standards & regulations

Managing Psychosocial Hazards at Work Code of Practice (Safe Work Australia, 2022, adopted under WHS Reg 2025 Part 3.2)
Establishes the PCBU duty to identify and control psychosocial hazards including bullying, violence, isolation and unreasonable demands using the hierarchy of controls.
Work-Related Fatigue — Guide for Workers and Hazard Identification (Safe Work Australia) and WHS Reg 2025 r.34–38 risk management
Triggers duties to assess work design, shift length and recovery periods so that fatigue does not cause impairment equivalent to alcohol-related risk.
Heavy Vehicle National Law (HVNL) Chapter 6 — Driver Fatigue and AS/NZS 4360-aligned chain of responsibility duties
Imposes work/rest hour limits, record-keeping and chain-of-responsibility obligations on schedulers, consignors and drivers operating regulated heavy vehicles.
ISO 45003:2021 Occupational health and safety management — Psychological health and safety at work
Provides the international framework for integrating psychosocial risk controls into an OHSMS, supporting WHS Act s.19 primary duty of care evidence.

Frequently asked questions

Is psychosocial risk now legally required to be in a SWMS or risk assessment in Australia?

Yes. Following the 2022–2024 model WHS Regulation amendments now embedded in WHS Reg 2025, PCBUs must identify psychosocial hazards, assess risk and implement control measures using the hierarchy of controls. While psychosocial work is not itself High Risk Construction Work, the Managing Psychosocial Hazards at Work Code of Practice makes documented risk assessment the regulator's expected evidence of compliance with WHS Act s.19. SafeWork inspectors are actively issuing improvement notices where psychosocial risk registers are absent.

Do I need a SWMS for lone workers or is a risk assessment enough?

Lone working is not classified as HRCW under WHS Reg 2025 Schedule 3, so a formal SWMS is not legally mandated. However, WHS Reg 2025 r.48 still requires documented risk control for remote or isolated work, and the Managing the Risks in Remote and Isolated Work guidance recommends a written safe work procedure covering communication intervals, duress response and emergency retrieval. Most PCBUs use a SWMS-format document because it satisfies both the risk-management duty and contractor pre-qualification requirements.

What's the difference between fatigue management under HVNL and under WHS law?

HVNL Chapter 6 applies specifically to regulated heavy vehicle drivers and prescribes maximum work hours, minimum rest and mandatory work diaries enforced by the NHVR. WHS Reg 2025 and the Work-Related Fatigue guidance apply to all workers — shift workers, FIFO, healthcare, emergency services — and require risk-based controls on roster design, task demands and recovery. A driver may be compliant with HVNL hours yet still breach WHS duties if fatigue impairment is foreseeable, so both frameworks must be addressed.

Are workplace bullying and domestic violence really WHS issues my SWMS needs to cover?

Yes. The Managing Psychosocial Hazards at Work Code of Practice explicitly lists bullying, harassment, violence and aggression as psychosocial hazards within scope of the WHS Act s.19 primary duty. Domestic and family violence is recognised where it intrudes into the workplace — affecting worker safety, attendance or co-workers. Fair Work Act 2009 amendments adding 10 days paid family and domestic violence leave reinforce the duty. A documented workplace safety plan demonstrates the PCBU has done what is reasonably practicable.

Do psychosocial SWMS templates need to be customised for each state or territory?

The model WHS Regulation 2025 psychosocial provisions have been adopted in NSW, Qld, ACT, NT, Tas, SA and WA, with Victoria operating under the parallel OHS Regulations 2017 and forthcoming psychological health regulations. The core risk-management methodology is consistent nationally, so a well-drafted template applies across jurisdictions with minor regulator-reference edits. WA has additional mining-specific psychosocial guidance under the WHS (Mines) Regulations. Always confirm the applicable code edition cited matches your operating state.

Lone Worker, Psychosocial & Fatigue SWMS

Editable DOCX templates, 8 state variants per product, CIH-reviewed.

Browse all SWMS