Courier / Last-Mile Delivery Driving SWMS
SWMS template for courier / last-mile delivery driving. Covers Van delivery, pedestrian.. 8-state AU coverage, CIH-reviewed editable DOCX delivered within 24 hours of payment.
SWMS variants reference your state’s WHS legislation. Instant download after payment.
Courier and last-mile delivery driving involves van operation, repeated parcel handling, and pedestrian movement around traffic. Driver fatigue, manual handling injuries, and vehicle-pedestrian interaction trigger WHS Act 2011 s19 PCBU duties and WHS Regulation 2011 Part 4.2 (hazardous manual tasks) plus traffic management obligations.
Hazards identified
3 hazards covered, sorted by priority.
Microsleep collision, fatality
Musculoskeletal injury, lumbar strain
Pedestrian fatality or serious injury
Control measures
Hierarchy-of-controls order: elimination → substitution → isolation → engineering → administrative → PPE.
- 1Enforce maximum driving hours, mandated rest breaks, and fatigue self-assessment before each shift commences.
- 2Provide trolleys, two-person lifts above 16kg, and load parcels at waist height where practical.
- 3Use reversing cameras, walk-around checks, hi-vis clothing, and identify safe drop zones away from traffic.
Applicable Codes of Practice
Parcel handling risk assessment and control hierarchy
Driver hours, rostering, and fatigue management duties
High-Risk Construction Work triggered
Not applicable to standard courier work — fatigue and manual handling are primary risks.
Fatigue-related incidents breach s19 primary duty; penalties up to $3M for PCBU.
What you receive
- ✓Editable DOCX SWMS customisable to your fleet and routes
- ✓State-specific WHS legislation schedule (all 8 AU jurisdictions)
- ✓Hazard register with risk ratings and control measures
- ✓Worker sign-on register for SWMS consultation evidence
Related legislation
- WHS Act 2011 s19 — Primary duty of care
- WHS Regulation 2011 Part 4.2 — Hazardous manual tasks
- Heavy Vehicle National Law — Chain of Responsibility (fatigue)